About Symponic

About Symponic

Dressed for real life.

Symponic is an online fashion store for people who want everyday style to feel considered without feeling complicated. We curate women’s and men’s clothing, footwear and accessories around timeless silhouettes, useful details and comfortable fits.

Created for customers in Australia

Symponic serves customers in Australia through symponic.com. Prices are displayed and charged in Australian dollars (AUD), and estimated delivery is 4–8 business days.

A transparent online model

We work with third-party manufacturers and fulfilment partners, including partners in China, who prepare and dispatch orders directly to customers. Symponic remains responsible for the website, product selection, pricing, customer service, order coordination, returns and refunds. Learn more in our Business Model Disclosure.

Here when you need us

Email support@symponic.com or call +45 91 92 23 30 (international call charges may apply). We aim to reply within one business day.

Company information

Symponic is operated by NOVAPRIME COMMERCE LTD, company number 16931358.

Registered business address:
Office 639, 60 Tottenham Court Road, Fitzrovia, London W1T 2EW, United Kingdom

Business operational address:
240 The Broadway, Wimbledon, London SW19 1SB, United Kingdom

Symponic is an online-only retailer. These addresses are not public retail shops or return facilities.

We offer a voluntary 30-day return period for eligible change-of-mind returns. Return postage to China is paid by the customer. This does not limit rights under the Australian Consumer Law for faulty, damaged, incorrectly described or incorrect goods. See our Return and Refund Policy.

Estimated delivery within Australia is 4–8 business days, including processing and transit. Tracking is emailed when available.

We currently deliver only to addresses in Australia. Prices and checkout payments are in Australian dollars (AUD).

When tracking becomes available, we send it to the email used at checkout. Tracking may take a short time to update after dispatch.

Available payment methods are displayed securely at checkout. If a method is not shown, it is not available for that transaction.

Women COLLECTION

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